Privacy Policy

EZZY AUTOMATION LLC
PRIVACY POLICY

Effective Date: 6 June 2026

Ezzy Automation LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, services, communications, and business operations.

INFORMATION WE COLLECT

We may collect the following information:

Personal Information:
• Name
• Business Name
• Email Address
• Phone Number
• Mailing Address
• Business Information

Technical Information:
• IP Address
• Browser Information
• Device Information
• Website Usage Data
• Cookies and Tracking Information

Business Information:
• CRM Information
• Consultation Notes
• Service Requests
• Automation Requirements

HOW WE USE YOUR INFORMATION

We use information to:

• Respond to inquiries
• Schedule consultations
• Provide services
• Process payments
• Improve customer experience
• Send service-related communications
• Provide support
• Deliver marketing communications (where permitted)
• Improve our products and services

SMS AND TEXT MESSAGING

By providing your phone number, you consent to receive text messages related to:

• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support communications
• Business-related notifications

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

MOBILE INFORMATION

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

EMAIL COMMUNICATIONS

By providing your email address, you consent to receive emails regarding:

• Consultation scheduling
• Service updates
• Business communications
• Marketing communications

You may unsubscribe from marketing emails at any time.

INFORMATION SHARING

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist in operating our business, including:

• CRM providers
• Email service providers
• SMS providers
• Payment processors
• Cloud storage providers
• Analytics providers

These providers are required to protect your information.

THIRD-PARTY SERVICES

Our services may utilize third-party platforms including:

• GoHighLevel
• Twilio
• Google
• Meta (Facebook and Instagram)
• OpenAI
• Stripe
• Jobber
• ServiceTitan
• Housecall Pro

Use of these services may be subject to their respective privacy policies.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

DATA RETENTION

We retain information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

YOUR RIGHTS

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where permitted by law
• Opt out of marketing communications

Requests may be submitted using the contact information below.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness
• Enhance user experience

You may adjust cookie settings through your browser.

CHILDREN'S PRIVACY

Our services are intended for business owners and adults.

We do not knowingly collect information from individuals under the age of 13.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date.

CONTACT INFORMATION

Ezzy Automation LLC

Email: [email protected]

Website: www.ezzyautomation.com

For privacy-related inquiries, please contact us using the information above.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.